What you put in.What comes back.
Two pockets of investment, three earning cases, and a twelve-month ramp that includes a negative opening cycle — because that is what actually happens.
| Investment | From scratch | Equipped |
|---|---|---|
| Project fee — to Akontec | ₹3,50,000 | ₹3,50,000 |
| Workstations, headsets, systems | ₹3,00,000 | — |
| Connectivity, firewall, recording | ₹55,000 | ₹25,000 |
| Furniture, power, fit-out | ₹1,20,000 | ₹30,000 |
| Telephony and licences | ₹70,000 | ₹35,000 |
| Ramp funding — training and first cycle | ₹4,50,000 | ₹4,50,000 |
| Total capital | ₹13,45,000 | ₹8,90,000 |
| Monthly, 20 seats | Conservative | Target | Upside |
|---|---|---|---|
| Fixed leg | ₹8,00,000 | ₹8,00,000 | ₹8,00,000 |
| Variable | — | ₹1,80,000 | ₹2,40,000 |
| Premiums and bounties | — | — | ₹60,000 |
| Payroll, 24 heads | (₹5,00,000) | (₹5,00,000) | (₹5,00,000) |
| Facility and running cost | (₹1,25,000) | (₹1,25,000) | (₹1,25,000) |
| Net per month | ₹1,75,000 | ₹3,55,000 | ₹4,75,000 |
A ramp, not a straight line.
Month one carries a full payroll against ten days of billing. That is what the ramp funding line exists to cover.
Ten days of billing against a full month of cost.
A full month on the fixed leg while the desk calibrates.
Slab A lands (₹2.75 L net) and cumulative cash turns positive.
₹8.95 lakh of fixed capital back. Month 4 on an equipped floor.
Twelve-month operating cash at the target case, after absorbing the negative opening cycle: approximately ₹32.9 lakh.
Margin improves with size.
The operations manager and most of the facility overhead are already paid for at twenty seats.
| Desk size | Gross at target | Running cost | Net | Margin |
|---|---|---|---|---|
| 15 seats — the floor | ₹7,35,000 | ₹5,25,000 | ₹2,10,000 | 28.6% |
| 20 seats — the allocation | ₹9,80,000 | ₹6,25,000 | ₹3,55,000 | 36.2% |
| 30 seats — after day 90 | ₹14,70,000 | ₹8,85,000 | ₹5,85,000 | 39.8% |
| 50 seats — full allocation | ₹24,50,000 | ₹13,77,000 | ₹10,73,000 | 43.8% |
| No further project fee at scale — only certification per additional head | ₹1,200 / head | |||
If hiring costs more
At ₹22,000 a head rather than ₹18,000 the target case nets about ₹2.75 lakh and recovery moves to month 7. Every ₹1,000 moves net by ₹20,000.
If seats stop qualifying
On a three-shift roster the 90% logged-hours test is easy to miss and has no operational symptom. Review logged hours weekly, not at month end.
If volume outruns the desk
The risk here is growth. First-contact resolution falls first, and Slab B is worth ₹80,000 a month. That is what the day-90 review exists for.
Next: whether your floor qualifies.
Four hard gates, the items that close during onboarding, and everything Akontec supplies at no cost for the term.